Nextant Showcases Global Customer Support Capabilities

  • All Nextant aircraft are backed by full factory warranty
  • The global network of owned and authorized service centers is growing
  • Newly released Illustrated Parts Catalogue (IPC) gives factory-direct access to parts inventory
  • Parts distribution is managed together with API, the industry’s leading provider of innovative distribution and supply chain services

GENEVA, SWITZERLAND, May 22, 2013 – Nextant Aerospace, the pioneer and global leader in remanufactured business jets, today highlights its customer support infrastructure. Key features include a full factory warranty, factory engineering support, a global network of owned and authorized service centers, the world’s largest inventory of rotable parts for BE40 series aircraft and an international parts distribution infrastructure powered by Aerospace Products International (API). Nextant realizes that its unique value proposition doesn’t stop with a great acquisition price and low operating costs. Its true value comes from the service and support provided throughout the lifecycle of ownership.

“Our customers’ investment is a trust we honor with a commitment to providing the best after-sales service in the business,” says Jay Heublein, Executive Vice President, Global Sales and Marketing. “That’s why, before we sold a single jet, we spent years creating a complete support infrastructure to keep our class-leading airplane ahead of the competition, on the ground as well as in the air. All that investment translates into short lead times, quick turnarounds and maximum dispatch reliability. In other words, more efficiency when our customers need it most.”

Nextant’s attention to customer support starts during remanufacturing. The 6,000 man-hour process of meticulous inspection, overhaul and renewal enhances reliability and delivers a factory-fresh aircraft that meets or exceeds all relevant FAA and EASA standards. Every aircraft is backed by a full two-year factory warranty (three years for engines) with the option to extend to five years.

After delivery, customers benefit from a global network of owned and authorized service centers. In the US, that network is anchored by Constant Aviation, a Directional Aviation Capital company. Internationally, the company has partnered with global leaders in business aviation services including Jet Aviation, Marshall Aviation, NAC and [Augsburg]. New service centers in the Middle East, India, China and Australia will be added to the network in the future.

Nextant’s powerful parts support infrastructure can quickly and effectively source factory-direct parts anywhere in the world, increasing aircraft availability, minimizing time-to-delivery and reducing costs. This level of service is possible because Nextant maintains the world’s largest inventory of rotable parts for the aircraft and have access to the industry’s leading provider of innovative distribution and supply chain services, Aerospace Products International (API). Through this partnership with API, customers can order parts from the Illustrated Parts Catalogue by calling a Nextant technical representative 24x7x365.

“I’ve always believed that service sells aircraft,” said Sean McGeough, President of Nextant Aerospace. “Our aircraft delivers great performance at an unbeatable price. But long term, we know our customers will measure its true value by the support system that keeps it in the air and working hard. We have a through-life customer service philosophy that designs-in reliability up front and then ensures we have the facilities, parts, technical capabilities and engineering expertise to support our customers in the field.”

About Nextant Aerospace

Nextant Aerospace is recognized as the first company in the world to introduce aircraft remanufacturing to the business jet market. The Nextant 400XTi is a completely-rebuilt Beechjet 400A/XP with Williams FJ44-3AP engines and the Rockwell Collins Pro Line 21™ integrated avionics suite. The new aircraft also has major aerodynamic enhancements and an improved engine mounting configuration with redesigned nacelles and pylons. The 400XTi is delivered as a new, zero-hour aircraft with a two-year full-aircraft warranty and after-sales support provided by a global network of owned and authorized service centres. Founded in 2007, Nextant is based in Cleveland, Ohio. Nextant is a Directional Aviation Capital company. For more information, please visit, like us on Facebook, follow us on Twitter @nextantaero or join us on LinkedIn.

About Directional Aviation Capital

Directional Aviation Capital is a private investment firm whose single focus is private business aviation. Combining strategic aviation ownership, unmatched experience and revolutionary vision, Directional continues to innovate and evolve private aviation. Directional’s unique industry experience enables them quickly to understand business aviation companies and provide the financing and operational strategy needed to take advantage of market opportunities. For more information, visit www.directionalaviation.com.

Media Contacts

Elizabeth Ricci
Marketing Manager, Nextant Aerospace
+1 216.797.8221
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Richard Thomas
Communications Director, Nextant Aerospace
+44 7904 950 841
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